INFORMATION UPON TERMINATION

• If enrolled in benefits at the time of your termination, you and your covered dependents may elect to continue medical, dental, vision, and/or health care flexible spending benefits through COBRA Continuation Coverage for up to 18 months.
• Hilltop Holdings provides our COBRA Administrator, TaxSaver Plan, with a weekly file. The timing of when your information will be sent is dependent upon when your termination has been processed, but will occur no more than one week after the end of the month in which your benefits terminate.
• Once your information is received by TaxSaver, your COBRA packet will be mailed within approximately 48 hours to the address we have on file.
• You have 60 days after the date you receive your COBRA packet or from when your health care coverage terminated, whichever event is later, to elect continuation of your coverage.
• Once elected and payment is made, your coverage will be reinstated back to first of the month following your termination date.
• TaxSaver Plan is the COBRA Administrator and can be reached at 800-328-4337, Monday-Friday from 8:30 a.m. to 5:45 p.m. CT. You can also visit their website at taxsaverplan.com.

• If you have a Health Savings Account (HSA), you have the option to roll over your HSA to another HSA, keep your HSA open (you will be charged a $2.00 monthly banking fee drawn from your account, this fee is waived for balances above $3,000), or close your account. Any monies not applied to qualified expenses are taxable and subject to a 20% tax penalty.
• HSA Bank is the HSA administrator. You can access your HSA account through your BlueCross BlueShield Blue Access for Members account, www.hsabank.com, or by calling HSA Bank Customer Service at 800-357-6246, Monday-Friday, 7 a.m. to 9 p.m.  CT and Saturday, 9 a.m. to 1 p.m. CT.

TaxSaver Plan is the administrator for all FSAs and can be reached at 800-328-4337, Monday-Friday from 8:30 a.m. to 5:45 p.m. CT.  You can also visit their website at www.taxsaverplan.com.

Health Flexible Spending Account

If you leave the Company before the end of the calendar year and there are funds remaining in your Health FSA:

• The eligible expenses that you incur through your termination date are eligible for reimbursement from your FSA account. Receipts must have a date of service on or after the first day of your current plan year and NOT after your date of termination.
• If you have not yet incurred any expenses and would like to access the funds in your HFSA account to avoid losing your contributions, you must continue your FSA through COBRA.
• You may elect COBRA for your Health Flexible Spending and continue to make contributions to the account on an after-tax basis. In this case, contributions are usually paid on a monthly basis. COBRA requires you to pay a 2%, administrative fee in addition to your regular monthly contribution amount. If you elect COBRA, you have until the end of the calendar year or until your COBRA coverage ends (whichever comes first) to incur eligible expenses.
• You will have until March 31 of the following calendar year to submit your claims for the prior plan year.
• Any remaining unsubstantiated funds will be forfeited.

Dependent Care Flexible Spending Account

• • Your participation in the Dependent Care Flexible Spending Account ends on the date of your termination of employment. Federal regulations do not permit additional contributions to Dependent Care Flexible Spending Accounts after your employment ends.
  • However, as long as you request reimbursement by March 31 of the following year, you can receive reimbursement for eligible expenses incurred during the time you were actively employed and enrolled (up to the remaining balance in your account).
  • Any remaining unsubstantiated funds will be forfeited.

Parking FSA

• You will have until March 31 of the following calendar year to submit eligible parking claims for the prior plan year thru your date of termination.
  • Any remaining unsubstantiated funds will be forfeited.

Transit FSA

• Your transit plan will become inactive as of your termination date.
  • Any remaining unsubstantiated funds will be forfeited.

You may be eligible to convert your basic life coverage and port/convert your voluntary (supplemental) life coverage(s) for yourself and your eligible dependents.

• Conversion– if you terminate your employment or become ineligible for this coverage, you have the option to convert all or part of the amount of coverage in force to an individual life policy on the date of termination without Evidence of Insurability. Conversion election must be made within 31 days of your date of termination.
• Portability/Continuation of Coverage – if coverage has been in force for at least 12 months, you may continue coverage for a specified period of time after your employment by paying the required premium. Portability is available if you cease employment for a reason other than total disability or retirement at Social Security Normal Retirement Age. A written application must be made within 31 days of your termination.

• You and your eligible dependents must complete a Lincoln Conversion or Portability Application and submit to the address on the form to apply for these options within 31 days of your termination of coverage.
• To obtain a Conversion or Portability Application, please contact Lincoln Financial Group at 800-423-2765. Representatives are available to assist you Monday-Thursday from 7 a.m. to 7 p.m.  CT and Friday from 7 a.m. to 5 p.m. CT.
• Group ID: HILLHOLD.

• In certain situations, you may be eligible to continue your coverage under any of the MetLife plans under the provision referred to as “Continued Insurance”.
• You must submit your completed Written Request for Continued Insurance within 31 calendar days after your coverage terminates.
• To obtain information regarding Continued Insurance, please contact MetLife at 1-800-GETMET8 (1-800-438-6388). Representatives are available to assist you Monday-Friday from 8 a.m. to 8 p.m.  ET.
  • Group Policyholder: Hilltop Holdings, Inc.
  • Group Policy Number: 0235853.

• If you need a letter verifying your benefit coverage (or loss of), please contact Hilltop Holdings Benefits at benefits@hilltop-holdings.com.
• You can request a Certificate of Creditable Coverage (COCC) from BlueCross BlueShield at 800-521-2227.
• If you are enrolling in Medicare and need Form CMS-L564E completed and/or a copy of the Creditable Coverage Notice for Medicare Part D, please contact Hilltop Holdings Benefits at benefits@hilltop-holdings.com.

General Information

• You will continue to have access to your 401(k) account via Charles Schwab Participant Services at 800-724-7526 or the website at workplace.schwab.com.
• Once our plan administrator receives notification of your last day of employment, you can request a distribution packet through either participant services or the website. Files are sent with each payroll and take approximately 48 hours to update in Schwab’s system.
• The established vesting schedule will be applied to determine your eligible distribution balance.
  • VESTING SCHEDULE:
    • 1+ years of service: 33% vested in company match contributions
    • 2+ years of service: 66% vested in company match contributions
    • 3+ years of service: 100% vested in company match contributions

If you have an outstanding 401(k) loan

• Upon termination of employment, all loans will immediately become due and payable. If a loan is not repaid within the end of the quarter following the quarter in which the first payment is missed, it will be defaulted and become a taxable distribution. The balance of the outstanding loan will still be reflected in your account until you request a distribution, and then it will be offset against your vested account balance.
• For example, if the last loan payment is received by Schwab on 5/30/23; you will have until 9/30/23 to pay off the loan or it will be deemed as a taxable distribution.

If your vested balance is

• Equal to or greater than $7,000:
  • You may elect to cash out or roll over your monies or you may keep your monies in the Hilltop Holdings 401(k) plan indefinitely.
• Between $1,000 and $7,000:
  • If your vested Plan account balance is between $1,000 and $7,000, Schwab Retirement Plan Services, Inc. will contact you and provide you with information on the options available to you.
  • If you do not respond within 90 days of your date of termination, the balance will be rolled over to a Charles Schwab Trust Bank Automatic Rollover IRA.
• Less than $1,000:
  • If your vested Plan account balance is less than $1,000, Schwab Retirement Plan Services, Inc. will contact you and provide you with information on the options available to you. If you do not respond within 90 days of your date of termination, it will be paid to you in a single-sum cash distribution. Taxes and penalties may apply.

• You will continue to have access to your HTH common stock shares and your ESPP account via Shareworks by calling 877-380-7793, online at www.shareworks.com or you can email Shareworks at help@shareworks.com. Please keep in mind that you will need to activate your Shareworks account prior to leaving the company, so if you have never activated your account, please visit www.shareworks.com/activate to complete activation.  After you do this an activation code will be sent to your company email address.  Once you have activated your account you will need to update your email address with Shareworks to a personal email since your company email will be discontinued after your last day of employment.  If you have problems with this process, please contact  hthstockawardadmin@hilltop-holdings.com
• Once our plan administrator receives notification of your last day of employment, any remaining contributions being held during the current offering period will be refunded to you within 30 days of your termination*, or in accordance with any applicable state laws. The refund will be processed in ExponentHR through our normal payroll process.

*PLEASE NOTE: If you receive a check from Solium (Shareworks), please reach out to Hilltop Holdings Benefits and/or Shareworks prior to depositing it.

• Any shares purchased prior to your termination date remain yours and you own them. (The standard 90 day holding period will apply following the purchase date before you can sell or transfer your shares.)

Payroll

• Your final check will be paid via direct deposit (unless otherwise requested) on the next regularly scheduled pay date, or in accordance with any applicable state laws.
• Employees who have a negative PTO balance on their date of termination will have their final pay calculated to offset the PTO deficit to the extent allowed under federal, state, or local law.
• Payroll related questions can be directed to the Hilltop Holdings Payroll Department at 833-729-2435 or email at hthpayroll@hilltop-holdings.com.

Equifax

If you were employed in the following states you will receive an email from Equifax within 5 days of your termination date.

• AL, AK, AR, AZ, HI, ID, IL, IN, MD, MO, MS, MT, NH, NV, OH, OK, RI, SC, SD, TX, VT, WA, WV, WY

The email will contain a link to relevant unemployment information and state specific notices. You may access the information by logging into the Employment Center using the username and password that are included in the email.

PlainsCapital Bank Employee Checking Account

• You will receive a notification within 90 days of your separation that your account status has been changed from Employee Checking to our standard TotalAccess account as well as information about the benefits and fees associated with the new account type.
• If you have questions regarding the new account type or if you would like your account converted to another product, please call the Customer Solution Center at 866-762-8392, Monday-Friday from 8 a.m. to 6 p.m., or visit a branch to speak with a CSR. You can also visit our website at plainscapital.com/personal/banking/checking.